Chromebook Care Plan

Chromebook Care Plan is offered as an optional coverage plan to help families with repair costs of district-issued Chromebooks.

Coverage costs $25 per duration and lasts throughout the school year. Learn more about Chromebook Care Plan coverage details, rules, and exclusions below. To pay for Chromebook repairs, please visit the Library Payment Center page.

Library Payment CenterPay for Chromebook repairs 

Care Plan Duration

Coverage begins the first day of a given school year to the beginning of the following school year based on the board adopted school year calendar. For graduating seniors and non-returning students, the coverage duration ends on the last day of school.

Coverage plans purchased at any time between those dates will be terminated at the beginning of the next school year based on the board adopted school year calendar.

If a student drops from the school and returns later in the school year, the care plan will still be in effect until the expiration date of the original policy.

Students who are issued devices at the beginning of the regular school year may obtain coverage until the end of the 3rd week of school based on the board adopted calendar without having the device inspected. To obtain coverage after this period requires the device and charger to be inspected by site designated staff or a LUSD Technology Department staff member. If devices are not issued during the first 2 weeks of school, the grace period may be extended at the discretion of the site administration for up to 3 weeks after device distribution.

Cost

Coverage costs $25 per duration (see above) minus any prior year incentives (see below). Minimum of $10 after applied incentives. Policies purchased mid-year will not be prorated. Refunds will not be given.

Deductibles 

Deductibles for repairs or replacements are shown in the Repair Deductibles table below. 

After 4 repairs or replacements, the policy is void for the remainder of the duration and the parent or guardian is responsible for all damages to the device.

Incentives

Students who file no repair claims and maintain their device in good condition for the year will receive a discount on the next duration of coverage.

The discount increases by $5 each subsequent year up to 3 years as long as no repair claims are submitted and the device is kept in good condition. Devices are reviewed yearly by site staff to determine the condition of the device.

Discounts only apply to students who have purchased coverage during the previous duration. 

Parent Duties in the Event of Loss or Damage

Report loss or damage to school staff as soon as possible. Notify the local police if the loss is due to theft, burglary, robbery, or vandalism and provide the official police report to the school.

Fraud, Concealment, and Misrepresentation

Coverage may be denied if the student willfully defrauds, conceals, and/or misrepresents any material information about the cause of damage or loss of the device.

Settlement Options

Lodi USD will pay for the cost of repair of the insured device to include parts and labor. If the device cannot be repaired, an equivalent replacement of Lodi USD's choosing will be provided. If a replacement device is provided, this coverage will transfer to the replacement device for the duration of the policy. 

Policy Portability

Coverage is applied to the student. Any replacement Chromebooks that become assigned to the student are covered by the student’s Chromebook Care Plan.

If a student leaves the district, the device must be returned to their school before leaving. Care plan coverage does not transfer outside of Lodi USD. If the student transfers back to Lodi USD before the end of the school year, the coverage will remain in effect until the end of the duration.

Unauthorized Device Modification

District barcodes are not to be removed and must be visible at all times. If barcodes are missing, the student must bring the device to their school for a new barcode. Personal markings and/or defacing a district device of any kind is prohibited. The device covers may contain stickers and/or drawings within acceptability of the school district policy.

Hacking Devices

Tampering or hacking of any district device is prohibited. Performing this action may result in loss of stored work and/or device functionality. If device does not function, student must return device to the school and obtain a replacement. Use of district device to attack other systems is prohibited. The source of the intrusion will be disabled.